FREQUENTLY ASKED QUESTIONS

What is the Nexus Contactless Card?
The Nexus contactless card is a sophisticated networking card designed to facilitate seamless networking for both individuals and businesses. With the Nexus smartcard, you can effortlessly exchange your contact information by simply tapping it on another mobile device or QR Scan.
How do I put information on my card?
To begin, register for an account, follow the instructions and commence. If you encounter any issues during the sign-up process, please feel free to contact us using the phone number provided on the website for assistance.
Can the Nexus card be customized?
Yes, we are able to tailor your card to your specifications. We have developed three distinct products which include Nexus Classics, Nexus Corporate, and Nexus Platinum - designed specifically for business. We have ensured that there is a product suitable for both individual brands and business owners. Each of these cards offers unique features which can be explored on our website along with their respective prices.
How can you guarantee Data Security?
Our commitment to data security is unwavering. Over the course of more than years, we have painstakingly constructed the most reliable and secure platform. Furthermore, we have diligently completed all the requisite procedures and authentication measures with the National Information Technology Authority (NITA) to obtain certification. If your card is lost, please reach out to us immediately so that we can promptly block or deactivate it from the online platform.
How do I use my Nexus Cards?
  • Ensure that the persons phone NFC-enabled and it’s on. If its not, help turn it on.
  • Then tap card on the smart phone (Works on both iOS and Android Devices).
  • Open the “Website NFC Tag” on the phone.
  • Save Contact as “Create New Contact” or “Add to Existing Contact”.
  • Search Saved Contact “From Phone Contacts” to confirm correct storage.
  • Do i have to pay a fee for the card every year?
    Yes, you have to an annual subscription fee of UGX 20,000 or 50,000 depending on your card plan. This is to enable your card to be active for use every year. Below are the steps in order to pay for your annual subscription:
  • Visit “www.nexuscardz.com”
  • Login into your Online Account using (Username & Password sent your email)
  • Click on “Renew Plan”
  • Select Payment Options “Airtel or Mtn”
  • Enter “Payment Mobile Number”
  • Enter “Mobile Money PIN”
  • If you make any changes to your will you must follow the same signing and witnessing process
  • Do I need a mobile application to use the card?
    The Nexus card can be used with any NFC-enabled smartphone, including both IOS and Android devices. No additional application or special phone features are required to store contact details from the card.
    Can I edit my information?
    Yes, the card is equipped with a one-of-a-kind link that simplifies the process of updating your information via our portal. Modifying your phone number, email address, or adding additional contact details can easily be done through this link. Our platform empowers you to take charge of your personal information.
    What happens to those without NFC technology-enabled Phones?
    We have created a QR code feature to cater to individuals without NFC-enabled phones. Each card is equipped with a QR Code, allowing those who do not have access to NFC technology to easily scan the code and access all necessary information effortlessly.
    How durable is the card?
    The Nexus card is backed by a 1-year warranty. You can use the card indefinitely without the hassle of running out of business cards or lugging around a stack of paper cards
    Do I need to pay for a new card when updating my information?
    Payment is not required for a new card. Feel free to utilize the exclusive link to modify your information at any time. Payment is only necessary if you request a card replacement due to theft or damage.
    Can i give someone a Nexus Card as Gift?
    Yes, you can order and give our cards gifts to your employees, colleagues, spouses, friends & family on their special days such as Birthdays, Graduations, Job Promotions, Souvenir, Employee of the month or Year, Business Anniversaries and Organisations End of Year Partys.
    Why Use Nexus Card?
    1. Convenience and Speed: Nexus Cards allow instant information transfer. With just a tap of the card on a smartphone, contact details, social media profiles, and other relevant information can be immediately shared without the need for manual input.
    2. Environmentally Friendly: Since they are reusable and do not require printing, they reduce the need for paper, ink, and other resources, making them an eco-friendly option.
    3. Cost-Effective Over Time: Although the initial cost may be higher, they are more cost-effective in the long run because they eliminate the need for continuous reprinting.
    4. Dynamic Information: The information on the card can be easily updated in real-time. If your contact details or job title change, you can update the card without needing to print new ones.
    5. Enhanced Networking: These cards often integrate with digital tools and platforms, such as LinkedIn or CRM systems, making it easier to follow up with new contacts and manage your network.
    6. Professionalism and Innovation: Using a smart contactless business card can leave a strong, modern impression on potential clients or partners, showcasing your embrace of technology and innovation.
    7. Scarcity of Business Cards: Once you start using our smart contactless business card, you will never run out of business cards ever again and that we can guarantee.

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    Buganda Road Flats, Block 665, Level 2,
    Kampala Uganda
    P.O.Box 126947 Kampala Uganda
    E-mail: info@nexuscardz.com
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    +256 788704793
    info@nexuscardz.com
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